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Server Upgrades!!!

Posted by Nile Flores | Posted in Hosting, Policy | Posted on 08-06-2010 | 0 Comments

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Good news for shared hostees – servers have been upgraded with more RAM. What does this mean? Well, you should have noticed a little better load time in the past 3 months and no downtimes at all.

Uptime is a huge thing for anyone with a website. Frankly, if my site is up… I am probably going to be on the issue immediately because I know you are down too. It is important as Host Solutions grows that you do not feel its growing pains.

However, with this news, I have made sure that the processes have been limited for shared accounts. Which means, if someone uses way too many data resources (example: like MySQL due to traffic or using a lot of scripts that call the database) everyone will no longer be affected.

It is important that you are aware of what you are using for your site. If you are not sure, ask. For those using WordPress, this can sometimes be a problem if you are are using a lot of plugins. If you go over your allotment of resources for the day, your site will be down. Usually dedicated and resellers do not have to worry as much.

Things that will help avoid this issue:
- Use scripts or plugins that are necessary
- De-activate plugins that you only use on occasion
- Make sure your scripts are up to date

If you have any questions, feel free to ask!

Make Sure Your Script Is Up-to-Date

Posted by Nile Flores | Posted in Hosting, Policy, Scripts | Posted on 02-23-2009 | 1 Comment

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It is important to keep your scripts up-to-date, even those automatically installed through your cPanel Fantastico Deluxe. Why? Well, not updating your script to lead to a few things:

  • Running up the server memory and give your site as well as other shared clients a 502 Bad Gateway error.
  • Spammers could infiltrate and send mass email, running up the server processes.
  • Run up the database usage.

Please note that Host Solutions does have a list of scripts that are not allowed on the server:

  • SimpleDir – a webdirectory script. Outdated script that can be easily hacked into and exploited by spammers.
  • Enthusiast (up to 3.0) – fanlisting script with known security issues.
  • Greymatter – blog script that has exposed security issues.
  • CuteNews – blog script that has exposed security issues.
  • SimpBook – a guestbook script who security issues.
  • PHPFanBase – fanlisting script with known security issues.

We recently had a client that unfortunately had to be terminated after repeatedly using unsecure scripts… two of them listed above in our banned scripts. Because of this, the shared server experienced a 502 Gateway issue as the scripts had been exploited. I am sure some would say, “I will use them and I will not get caught.”

Eventually, the script will prove itself in the end. Please make sure to check the scripts you are using are up to date. If you are unsure if a script can be used, please do not hesitate to contact Host Solutions. It is important to Host Solutions that your site is up and functioning.